AIR CONDITIONING MAINTENANCE
HavenShield

Hexagon is grateful for the opportunity to work with our Greater Houston neighbors. To ensure your home’s architectural legacy is protected against Houston’s humidity, we are offering a HAVEN Smart Thermostat (24/7/365 monitoring) with all new system installations.

This Smart Thermostat notifies Hexagon immediately if your system requires attention and allows you the peace of mind of knowing your system is cooling or heating your home as expected.

Professional 24/7/365 predictive monitoring available for all existing systems in Greater Houston.

HEXAGON AIR + HEAT
Hi! I'm Felix. Our technicians are currently working in the River Oaks area today. How can I help you save on your AC today?
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AIR CONDITIONING

MAINTENANCE

Regular Air Conditioning maintenance and tune-ups can minimize many of the issues caused by build-up of dirt and debris. It is recommended that the service is performed by a qualified technician, as these inspections allow your contractor to check for longer-term issues and in some cases take proactive steps to prevent premature failure or inconvenient breakdowns during the cooling season.

Annual air conditioner preventative maintenance can not only increase energy efficiency, but may also be a requirement to keep your warranty valid as well. Many manufacturers state on warranty documentation that air conditioning maintenance by a licensed HVAC professional are a part of the warranty conditions.

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PRESERVATION

PRESERVE

CONDITIONAL WARRANTY

The Summary: Professional maintenance is a mandatory requirement for keeping your manufacturer’s parts warranty active.

The Detail: Most major HVAC brands—including Carrier, Lennox, and Trane—stipulate in their warranty terms that the equipment must be “properly maintained” by a licensed professional. This means that your 10-year parts warranty is not a guaranteed safety net; it is a conditional agreement. If a critical component like the compressor or heat exchanger fails, the manufacturer will often require copies of your annual service records before they will honor a claim. If you cannot provide proof of professional maintenance, the manufacturer can classify the failure as “owner neglect” and void the warranty entirely. Scheduling an annual tune-up ensures that you have the necessary documentation to protect your investment and avoid paying thousands of dollars for parts that should have been covered.

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INVESTMENT

PROTECT

HOMES INVESTMENT

The Summary: Regular maintenance acts as a “health insurance policy” for your AC, preventing premature failure and protecting your home’s most expensive appliance.

The Detail: Your air conditioning system is a complex mechanical investment that undergoes thousands of hours of high-stress operation every year. Without routine intervention, minor issues like a clogged drain line or a failing capacitor can spiral into catastrophic failures that “kill” the entire system years before its time. Professional maintenance protects this asset by reducing internal friction, clearing out corrosive debris, and ensuring that every component operates within its original factory specifications. By investing in proactive care, you aren’t just preventing a breakdown today; you are extending the overall lifespan of your unit, delaying the massive expense of a full system replacement, and ensuring your home remains a protected, climate-controlled environment.

HAVEN MEMBERSHIPS

For a little more than a cup of coffee at Starbucks, protect your HVAC and your wallet-with
comprehensive preventative maintenance.

Exclusive Membership Benefits

✔︎ Peace of Mind: Regularly inspected and maintained HVAC systems significantly reduce the risk of sudden, inconvenient breakdowns.
✔︎ Preferred Pricing: Exclusive member discounts on all repairs ensure your system stays at an optimal performance level.
✔︎ White-Glove Convenience: With scheduled system maintenance, your home’s preventive care becomes completely automatic.
✔︎ Home Asset Value: Transferable memberships provide documentation to potential buyers that the HVAC system has been professionally maintained.
MEMBERSHIPS
FILTERS

ORDER YOUR FILTERS

When calculating the costs of air filters, it’s important to consider how often each type needs to be replaced. While high-efficiency filters may have a higher initial cost, their longer lifespan can make them more economical in the long run. For instance, if a HEPA filter lasts three times longer than a standard filter, it could ultimately save you money over time.

Neglecting to change your air filter regularly can lead to several problems that impact both indoor air quality and the performance of your HVAC system.

A clogged filter forces your HVAC system to work harder to pull air through, which can cause unnecessary strain. Over time, this extra load can lead to system malfunctions and costly repairs or replacements. Replacing filters on time helps extend the lifespan of your HVAC system and its components.

Furthermore, when your system struggles to draw air through a dirty filter, it runs for longer periods, consuming more energy. This higher energy usage results in increased utility bills and a larger carbon footprint. Regular filter changes can help mitigate these issues and improve overall system efficiency.

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FREQUENTLY ASKED QUESTIONS

The Summary: Once a year, preferably in the spring.

The Detail: To ensure peak performance, you should have a professional tune-up annually. For most homeowners, scheduling this in early spring ensures the system is ready for the summer workload. If you use a heat pump for both heating and cooling, it’s best to schedule maintenance every six months to cover both peak seasons.

The Summary: Yes, a tuned-up system can improve efficiency by up to 15%.

The Detail: Dirt and debris buildup forces your AC to work harder and run longer to reach the temperature set on your thermostat. By cleaning the coils and optimizing motor performance, we reduce the electrical draw required to cool your home. This improved efficiency translates directly into lower monthly utility costs.

The Summary: Yes, most manufacturers require proof of annual service.

The Detail: The “fine print” in most HVAC warranties (like those from Carrier, Trane, or Lennox) states that the unit must be maintained by a licensed professional. If a major part fails and you cannot provide service records, the manufacturer can deny your claim, leaving you responsible for the full cost of the replacement part.

The Summary: A tune-up prevents problems; a repair fixes them.

The Detail: Maintenance is a proactive service performed on a functioning system to prevent wear and tear and extend its lifespan. A repair is a reactive service performed because the system has stopped working or is blowing warm air. Regular tune-u

The Summary: You should handle the filters; let a pro handle the rest.

The Detail: Homeowners should change air filters every 30–90 days, but a professional tune-up involves technical tasks like checking refrigerant pressures, testing capacitors, and cleaning the internal evaporator coil. These tasks require specialized tools and HVAC knowledge to perform safely without damaging the sensitive components of the unit.

JOHN 3:16